Sky Cable and Destiny Cable subscribers experienced poor signal on GMA-7 Chanel 12 for the past day. Everyone knows Sky Cable and ABS-CBN are sister companies and ABS-CBN is the rival station of GMA-7.
Speculations that it was being done on purpose arose, but the cable company was quick to give a statement that explained the situation.
Here’s the transcript of the statement:
PRESS STATEMENT OF SKY CABLE
23 September 2012
At around noontime of Sunday September 23, 2012, our Sky Customer Service Help Desk started receiving complaints of intermittent freezing of the GMA 7 channel , which was being shown on Channel 12 on the Skycable digital platform. We checked the problem, and found out that this was also affecting 2 other channels – the Sky Preview Channel on Channel 11 and the ShopTV channel on Channel 13. This was apparently caused by an activity we implemented to prepare for additional HD channels on our platform.
We looked at several solutions, and determined that the best one would entail a signal interruption of several minutes affecting around half of the channels in the Skycable line-up. We felt that implementing this solution during the afternoon and primetime viewing hours would further inconvenience our subscribers, therefore, we decided to work on this in the early morning hours of September 24, Monday.
The interim solution was to simulcast the GMA 7 feed on to Channel 85 on our platform, which we did around 3 p.m. on September 23. We then run a Technical Advisory on GMA 7 informing the viewers of the technical problem and asking them to tune in to Channel 85 for a better feed.
We apologize for any inconvenience this problem has caused our Skycable subscribers and GMA 7.
Ray P. Montinola
Chief Operating Officer
SKY Cable Corporation
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